Support & Frequently Asked Questions
How do I roll the dice—and can I roll without shaking my phone?
Pick up your iPhone and shake naturally (snap your wrist downward mid-shake to settle immediately). When your phone rests flat on a quiet table, simply double-tap inside the cup bowl to trigger a full physical throw.
How does Flip-to-Cover lock my roll against accidental bumps?
Tap the Cover button at bottom-right or flip your iPhone face-down onto the table to close the turned 3D lid and lock your settled dice. Turning your phone back face-up will never scramble your locked roll—re-rolling while covered requires three deliberate shakes.
How do I secretly peek under the covered lid?
While the cup is covered, press and drag slowly upward on the green baize table. The 3D lid lifts smoothly up to 42° with rim-friction haptics; let go below 46% to cushion shut, or swipe past halfway to reveal completely.
How do I switch between Total Sum and Parlour Hand Breakdown?
When the cup is open, tap the gold total readout at the top of the screen to toggle between Total Sum and grouped face counts (Pair, Two Pair, Three of a Kind, Straight, Full House, Four of a Kind, All of a Kind).
How do I add or remove dice?
Tap any reserve die inside the recessed bottom tray to toss an extra die into the cup; tap any 3D die inside the bowl to return it to the tray (1–5 dice free, up to 10 dice with Rattle Pro).
Why can't I hear wood resonance or feel haptics?
Pull down the top leather tab to open the workshop drawer and verify both Sound and Haptics chips are active. Also check your iPhone Ring/Silent mode, media volume, and iOS Settings → Sounds & Haptics → System Haptics.
How do the foldable iPhone Duo postures work?
Closing the hinge covers and locks your roll; cracking the hinge 12°–90° lifts the 3D lid degree by degree; folding into a tabletop L-shape activates an upright Private Shield above the covered tabletop cup; unfolding flat shifts the pull-tab clear of the center fold and moves the dice tray to the right thumb edge.
How do I restore Rattle Pro on a new or reinstalled iPhone?
Rattle Pro is a one-time non-consumable purchase tied to your Apple ID. Pull down the top leather workshop drawer, tap '✦ Pro' at bottom-right, and tap 'Restore Purchases' at the bottom of the sheet.
Contact Support
Email us anytime at rattle@cometseek.com (mentioning your iPhone model and iOS version helps us reproduce issues quickly). We typically respond within two business days.